Return Policy for Goosebumpsin.com

At Goosebumpsin.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Returns

• Items must be returned within 30 days of the original purchase date.
• The item must be unused, in the same condition that you received it, and in its original packaging.
• Certain items, such as perishable goods, intimate or sanitary products, and items marked as non-returnable, are not eligible for returns.

2. How to Initiate a Return

• To start a return, please contact our customer service team at support@goosebumpsin.com with your order number and details of the item you wish to return.
• We will provide you with a return shipping label and instructions on how to send your item back.

3. Refund Process

• Once we receive your return, we will inspect the item and notify you of the status of your refund.
• If approved, the refund will be processed to your original method of payment within 5-7 business days.
• Shipping costs are non-refundable, and you will be responsible for the return shipping costs unless the return is due to our error (e.g., wrong or defective item).

4. Exchanges

• If you need to exchange an item for a different size, color, or product, please follow the return process and place a new order for the desired item.

5. Damaged or Defective Items

• If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund as per your preference.

6. Non-Returnable Items

• Gift cards, downloadable software products, and items purchased during special promotions or clearance sales are not eligible for returns or exchanges.

7. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at support@goosebumpsin.com.

8. Contact Us

• If you have any questions about our return policy, please reach out to us at support@goosebumpsin.com or call our customer service 79072 32789.

Thank you for shopping with Goosebumpsin.com! We appreciate your business and are committed to ensuring you have the best shopping experience with us.